Legal
Terms of service
Last updated: September 17, 2026
These terms govern your use of the titanwork.ai website and of Titanwork's services, including AI consulting, implementation, and the publishing and engagement services we operate on connected social accounts ("the Services"). By using the site or the Services, you agree to these terms. Individual client engagements may also be covered by a separate signed agreement; where the two conflict, the signed agreement wins.
1. Who can use the Services
You must be at least 18 and able to enter a binding contract. If you use the Services on behalf of a business, you confirm you're authorized to bind that business, and "you" means the business.
2. Connected accounts
You must own or administer every social account you connect. By connecting an account on Meta (Facebook or Instagram), TikTok, LinkedIn, X, or any other platform, you confirm you are the account owner or an authorized administrator, and that you have the right to let Titanwork publish to and manage it on your behalf.
You remain responsible for your accounts and for complying with each platform's own terms. You can revoke Titanwork's access at any time from the platform's settings.
3. Your content
You keep ownership of the content, data, and materials you provide. You give us a limited license to use them solely to deliver the Services — for example, to draft, schedule, and publish posts you've approved. You're responsible for having the rights to any material you supply, and for the accuracy and legality of what you ask us to publish.
4. Our work product
Unless a signed agreement says otherwise, deliverables we create for you (posts, systems, documentation) belong to you once paid for. The tools, know-how, templates, and methods we use to produce them remain ours.
5. Acceptable use
Don't use the Services to publish content that is unlawful, deceptive, infringing, or that violates a platform's rules; don't attempt to access other clients' data or interfere with the operation of the Services. We may suspend the Services to protect the platforms, other clients, or ourselves.
6. Fees
Fees for engagements are quoted before work begins. Monthly services renew each month until cancelled and can be cancelled with notice before the next billing date. Unless agreed otherwise in writing, fees are non-refundable once the work has been delivered.
7. Privacy
How we handle data is described in the privacy policy. Data deletion requests are handled per the data deletion page.
8. Disclaimers
The Services are provided "as is." We work carefully, but we can't guarantee specific business results, uninterrupted availability, or the behavior of third-party platforms and AI models we don't control. Platforms change their APIs and policies, and those changes can affect the Services.
9. Limitation of liability
To the maximum extent allowed by law, Titanwork's total liability arising out of the Services is limited to the amount you paid us in the three months before the claim, and we are not liable for indirect, incidental, or consequential damages, including lost profits or lost data.
10. Termination
You can stop using the Services at any time. We can suspend or end the Services for breach of these terms. On termination we'll disconnect your accounts and delete your data per the data deletion page.
11. Governing law
These terms are governed by the laws of the State of Oklahoma, USA, without regard to conflict-of-law rules.
12. Changes
We may update these terms; the current version always lives at this address with its date above. Continued use of the Services after a change means you accept the new terms.
13. Contact
Questions about these terms: support@titanwork.ai